Customer Focus

• Home User

  • - New Computer Selection
  • - Switching to a Mac
  • - New Computer Setup
  • - Connecting to the Internet
  • - General Networking
  • - Wireless Networking
  • - Site Management
  • - Digital Photography Setup
  • - Home Audio Setup

• Small Business

  • - Accounting and Finance
  • - General Productivity
  • - Marketing and Sales
  • - Online Business

  Business IT - Client Technologies

  • - Mac OS 9
  • - Mac OS X Client
  • - Unix Command Line
  • - Windows Desktop Clients
  • - Windows Desktop Networking

  Business IT - Networking

  • - Content Cache
  • - Firewalls
  • - General Networking
  • - Protocol Analysis
  • - Proxy Filter
  • - Routers
  • - Switches
  • - Wireless Networking
  • - Xsan/Storage Area

  Business IT - Server Technologies

  • - Active Directory integration
  • - Apache
  • - Directory Services Integration
  • - DNS
  • - Exchange Server Integration
  • - High-performance Computing
  • - Mac OS X Server
  • - Mac OS X Server Mail
  • - Managed OS X Clients
  • - NetBoot
  • - Streaming Video
  • - Unix/Linix Servers

  Business IT - Site Management

  • - Apple Remote Desktop
  • - Data Retention and Recovery
  • - General Site Management
  • - Macintosh Disk Imaging
  • - Security Management
  • - Windows Disk Imaging

• Medium Business

  • - Accounting and Finance
  • - General Productivity
  • - Marketing and Sales
  • - Online Business

  Business IT - Client Technologies

  • - Mac OS 9
  • - Mac OS X Client
  • - Unix Command Line
  • - Windows Desktop Clients
  • - Windows Desktop Networking

  Business IT - Networking

  • - General Networking
  • - Protocol Analysis
  • - Proxy Filter and Content Cache
  • - Routers, Switches and Firewalls
  • - Wireless Networking
  • - Xsan/Storage Area

  Business IT - Server Technologies

  • - Apache
  • - Directory Services Integration
  • - DNS
  • - Exchange Server Integration
  • - High-performance Computing
  • - Mac OS X Server
  • - Mail Server Support
  • - Managed Client X
  • - NetBoot
  • - Streaming Video
  • - Unix/Linix Servers

  Business IT - Site Management

  • - Apple Remote Desktop
  • - Data Retention and Recovery
  • - General Site Management
  • - Macintosh Disk Imaging
  • - Security Management
  • - Windows Disk Imaging

• Enterprise

  Business IT - Client Technologies

  • - Mac OS 9
  • - Mac OS X Client
  • - Unix Command Line
  • - Windows Desktop Clients
  • - Windows Desktop Networking

  Business IT - Networking

  • - Content Cache
  • - Firewalls
  • - General Networking
  • - Protocol Analysis
  • - Proxy Filter
  • - Routers
  • - Switches
  • - Wireless Networking
  • - Xsan/Storage Area Networks

  Business IT - Server Technologies

  • - Apache
  • - Directory Services Integration
  • - DNS
  • - High-performance Computing
  • - Mac OS X Server
  • - Macintosh Manager
  • - Managed Client X
  • - NetBoot
  • - Streaming Video
  • - Windows Server

  Business IT - Site Management

  • - Apple Remote Desktop
  • - Data Retention and Recovery
  • - General Site Management
  • - Macintosh Disk Imaging
  • - Security Management
  • - Windows Disk Imaging